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Through articles, podcasts, book excerpts, and downloadable bookmarks, my goal is to share practical advice and research-backed guidance that addresses the big and small challenges that come with family life.

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And if you’re in search of more timely resources, Untangling 10 to 20 is my new digital subscription offering a dynamic library of video content and articles for parents, caregivers, and teens.

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Meet Rosalie

Lisa's AI librarian is here to make it easy to search for answers to your questions about raising 10-to-20-year-olds.

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The Emotional Lives of Teenagers

The Emotional Lives of Teenagers

Lisa's latest New York Times best seller is an urgently needed guide to help parents understand their teenagers’ intense and often fraught emotional lives—and how to support them through this critical developmental stage.

Under Pressure

Under Pressure

Lisa’s second New York Times best seller is a celebrated guide to addressing the alarming increase in anxiety and stress in girls from elementary school through college.

Untangled

Untangled

Lisa’s award-winning New York Times best seller–now available in nineteen languages–is a sane, informed, and engaging guide for parents of teenage girls.

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Untangling 10 to 20 is a dynamic library of premium content designed to support anyone who is raising, working with, or caring for tweens and teens.

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Privacy Policy

This Privacy Policy describes how Untangled Media Group LLC and/or Dr. Lisa Damour
(collectively, “UMG”) collects, uses, and discloses information with respect to your use of the
website located at https://drlisadamour.com, as well as other websites owned and/or operated by
UMG that link to this Privacy Policy (collectively, the “Website”).


Before you use or submit any information in connection with the Website, carefully review this
Privacy Policy. By using the Website, you agree to the collection, use, and disclosure of your
information as outlined below. The terms “you” or “user” refer to all individuals and entities
accessing the Website for any reason. The terms “us” or “we” refer to UMG.

Information We Collect
The information we collect from you and about you depends on how you use the Website and the
information you provide to UMG. We collect information in three main ways: (1) information
you choose to provide to us; (2) information we collect automatically through technology when
you use the Website; and (3) information we collect from others.

Information You Provide To Us
We collect information about our users when users choose to provide that information to us, for
example, we collect information when you set up an account and sign up for a subscription
membership. The kinds of information we collect may include your first and last name, your
email address, credit card information, the graduation years of your children, as well as any other
information you provide to us in connection with your use of the Website. Sometimes you may
provide the information to a trusted third party on our behalf instead of directly to us. In such
circumstances, the third party’s privacy policy and terms apply as to how it collects and
processes the information you provide.

Information that Is Passively and Automatically Collected
When you visit the Website, we may automatically receive and record information from your
computer or mobile device. This information allows us to understand how people are navigating
and using our Website and how we can improve your experience based on the information we
collect. The types of information we may collect include, by way of example only, your IP
address, browser type, browser language, operating system, state or country from which you
accessed the Website, software and hardware attributes (including device IDs), referring and exit
pages and URLs, platform type, the number of clicks, files you download, pages viewed, the
amount of time spent on particular pages, the date and time you used the Website, error logs and
other similar information. From your IP address, we may be able to infer your general location
(e.g., city and state or postal code).


We may use third-party analytics providers and technologies, such as cookies, web beacons,
tracking pixels, or gifs, to help us collect the data described above. We use the term “cookie” in
the broad sense to include all similar techniques and technologies. A cookie is a small text file
that is placed on your computer or device when you visit a website that stores certain information
about your website usage. For example, cookies enable us to recognize your computer; store

your preferences and settings; enhance your user experience by delivering content specific to
your interests; perform searches and analytics; and assist with security administrative functions.
You can change your settings to notify you when a cookie is being set or updated, or to block
cookies altogether. If you disable cookies, some functionality of the Website may be impaired.

Information We Collect from Others
We may receive additional information about you from third parties and other sources, such as
from public records, marketers, researchers, analysts, social media networks, data aggregators,
and other organizations. We may combine this information with information we collect directly
from you to derive your possible interests and to provide a more relevant experience for you and
to improve the Website.
How We Use Your Information
We may use the information we collect for the following purposes:
● For the purposes for which you provided the information, including:
○ To create an account on the Website for you;
○ To process charges for your subscription membership;
○ To respond to your messages.
● To maintain and improve the Website, including:
○ To provide the features and services available through the Website;
○ To improve the content and features of the Website or to develop new services;
○ To administer and troubleshoot the Website.
● To communicate with you, including:
○ To send you information about your relationship with us;
○ To contact you with information that we believe may be of interest to you;
○ To process and respond to your inquiries or to request your feedback.
● For internal research and reporting.
● For our business operations, including for security, fraud prevention, and legal
compliance.
● To comply with laws and regulations for our legitimate interests or the legitimate
interests of others.
● For other purposes for which we seek your consent in accordance with applicable legal
requirements.

If you provide us with your email address, we may add you to our email distribution list. If you
wish to stop receiving emails from us, please email us at [email protected] or click
the unsubscribe link in the footer of an email from us. Please note that opting out or
unsubscribing will not prevent you from receiving communications that are not marketing in
nature, such as important notices about changes to our terms and policies.
If you provide us with your mobile number, you consent to receiving calls and messages,
including autodialed and automated calls and texts, from UMG. Message and data rates may
apply. If you wish to stop receiving calls and messages from us, please text STOP in response to
any text message you receive from us.

We may also aggregate or de-identify information we collect from you so that it is no longer
linked to you or your computer or device, or we may collect information that is already in de-
identified form. Our use and disclosure of aggregated or de-identified information is not subject
to any restrictions under this Privacy Policy, and we may, in our sole discretion, use and disclose
such information for any lawful purpose.

When We Disclose Your Information

We may disclose your information to or with third parties under the following circumstances:
● With Consent. We may disclose your information with your consent.
● To Service Providers. We may provide access to or disclose your information with select
third parties that perform services for us to help us run our organization. These may
include, for example, entities that provide data hosting and storage, help desk software
and email services, security, research and analytics, and legal services.
● With Collaborators and Other Select Entities. We may disclose your information (except
for text messaging opt-in data and consent information or your credit card information)
with other organizations with whom we may collaborate.
● Protection of UMG and Others. UMG may disclose your information if required to do so
by law or in a good faith belief that disclosure is permitted by this Privacy Policy or
reasonably necessary or appropriate for any of the following reasons:
○ to comply with legal process;
○ to enforce this Policy, including investigation of potential violations thereof;
○ to respond to your requests for customer service; and/or
○ to protect the rights, property, or personal safety of the UMG, its agents and
affiliates, users, and the public. This includes exchanging information with other
companies and organizations for fraud protection, and spam/malware prevention,
and similar purposes.

● Organizational Transfers. If we participate in a merger, acquisition, bankruptcy, or other
transfer or reorganization of assets (including in contemplation thereof, e.g., due
diligence), we may disclose your information because user information collected through
the Website may be among the transferred assets.
● Aggregated Data. We may disclose aggregated and de-identified information.

How We Protect Your Information
We have implemented administrative, technical, and physical security measures to protect
against the loss, misuse, and/or alteration of your information. These safeguards vary based on
the sensitivity of the information that we collect and store. However, we cannot and do not
guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose
your information because, despite our efforts, no Internet and/or other electronic transmissions
can be completely secure.


Legal Basis for Processing Personal Data
The laws in some jurisdictions require that website operators tell you about the legal grounds
they rely on to use or disclose your information. To the extent those laws apply, our legal
grounds for processing your information are as follows:

● Where use of your information is necessary to perform our obligations to you;
● Where use of your information is necessary for our legitimate interests or the
legitimate interests of others (for example, to provide security for our Website; to
provide the services we provide through our Website; to defend our legal rights; to
analyze the use of our Website; to improve our services);
● Where we have a reason to process the information in accordance with applicable
law;
● Where we have your consent to engage in a particular type of processing activity.

Online Analytics
We may use third-party web analytics services (such as those of Google Analytics) in connection
with the Website to collect and analyze the information discussed above, and to engage in
auditing, research, or reporting. The information (including your IP address) collected by various
analytics technologies described in the “Information that Is Passively and Automatically
Collected” section will be disclosed to or collected directly by these service providers, who use
the information to evaluate your use of the Website, including by noting the third party website
from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing
certain features to you. Information about how Google uses information collected from sites that
use its services is located at https://policies.google.com/technologies/partner-sites. To prevent
Google Analytics from using your information for analytics, you may install the Google
Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout.

Non-U.S. Visitors
The Website is not intended for individuals located outside of the U.S. If you are a non-U.S.
resident, you acknowledge that our collection and processing of personal information is subject
to United States law, and that any personal information you provide to us shall be processed in
the United States, where the laws and regulations may not provide the same level of data
protection rights as in the jurisdiction in which you are located.

Children’s Privacy
The Website is intended for general audiences and is not directed at children. If we become
aware that we have collected information without legally valid parental consent from children
under an age where such consent is required under applicable law, we will take reasonable steps
to delete it as soon as possible.

Third-Party Links and Websites
The Website may contain links to third-party websites. Please be aware that we are not
responsible for the content or privacy practices of such other sites. The collection, use and
disclosure of your information will be subject to the privacy policies of those third-party
websites, not this Privacy Policy. Therefore, we encourage our users to be aware when they leave
our Website and to read the privacy policies of every site they visit that collects their
information.

Revisions to Privacy Policy
We will continue to review this Privacy Policy and we may make changes to the Policy from
time to time. The date at the bottom of this page indicates the last time changes were made. You

should check this page periodically for updates. If we make material changes to this Policy, we
will provide you with notice as required by law. Your continued use of the Website will signify
that you have read, understood, and accepted the terms of the updated Privacy Policy.


Contact Us
If you have any questions about this Privacy Policy, you can contact us by emailing us at
[email protected].


Last Updated: February 22, 2024

The advice provided here by Dr. Damour and the resources shared by her AI-powered librarian, Rosalie, will not and do not constitute - or serve as a substitute for - professional psychological treatment, therapy, or other types of professional advice or intervention. If you have concerns about your child’s well-being, consult a physician or mental health professional.